Tag Archives: qualitative research

“Deviant and non-average practices” — Fam, Lahiri-Dutt & Sofoulis (2015), Scaling Down: Researching Household Water Practices

Fam, D., Lahiri-Dutt, K., & Sofoulis, Z. (2015). Scaling Down: Researching Household Water Practices. ACME: An International Journal for Critical Geographies, 14(3), 639-651. [link]


(A timely rediscovery that echoes with Carson’s digs at Accelerationism… )

This is the introductory editorial piece from a special issue devoted to qualitative demand-side approaches to water consumption research; while the focus is on water, much of what’s being argued here is just as applicable to other infrastructurally-mediated consumptive practices—which is to say, pretty much all of them. The special issue “captures and emphasises the importance of local information and on-the-ground interactions, as well as discursive processes and embodied knowledge, in researching everyday water practices in the sites of households and similar locales.” (p642; strongly reminiscent of Haraway’s situated knowledges)


The paper begins with a critique of the ‘scaling-up’ dogma as an indicative feature of technocratic approaches which:

“… [treat] social change as an engineering problem, where individuals within the society are provided expert opinions aimed at changing their attitudes to produce a more economically rationalist and efficient set of water consumption behaviours. […] The preoccupation with scaling up tends to go with a preference for psychodemographic approaches […] that aim to produce behavioural modifications in populations of consumers, such as through mass media campaigns pitched to an imagined ‘average’ consumer.” (p640)

(This is our old friend the knowledge deficit model, shown decades ago in medical research to have no empirical or theoretical basis, but which is still central to a huge swathe of interventions into consumption. See also the literature on “imagined publics”, which should not be confused with “imagined communities”; the latter imagines itself, while the former is imagined by communication professionals.)

“The foremost implication [of scaling down] is scalar, or geographical: the household is not a mere building block of some larger social unit, nor a convenient site for accessing individuals and their psychologies, but is an entity worth studying in its own right […] a household-scale approach reveals that households are internally differentiated and include specialist domains of practice, often linked to the gender, ages and cultural backgrounds of its members, rather than unique psychologies and behavioural choices.” (p642; also “lived sociotechnical realities”, the household as a particular configuration of infrastructural affordances in relation with the values and meanings held by household members)

The real value of going beyond the bell-curve: “the deviant and non-average practices revealed in smaller-scale qualitative studies indicate what scope there is for experimentation and innovation” (p642); this is why most “innovations” research is tautologous¬† hindsight, because it can’t recognise a successful change until long after it’s actually proven itself and become average.

That said, household-level studies don’t produce an infinity of social variation; because of contextual commonalities across a geographical area (e.g. divisions of labour, domestic and paid, within the household; infrastructural affordances), “a handful of main types may be distinguished” in a regionally-bounded study. (p643)

There follows a very brief archaeology of the role of cultural theory in addressing consumption cultures and practices: Bordieu (channeling Spinoza); Giddens’s “structuration” (discursive vs. practical conciousnesses); theories of practice, which “focus on the things that people do and view patterns of consumption as embedded in the social context in which they are done”. (p644)

“A focus on practice does not abolish concern with individual motivation, but reduces individual psychology to just one of many social, technological and habitual factors that shape a practice and that are enacted in it.” (p645, emphasis added)

A scaled-down approach … reveals that not all end-users are created equal.” (p648)

“Social research is particularly valuable at the early stages of adapting to new technologies, when learning is still taking place, practice has not yet been automated into a routine, and technologies have not yet retreated into the background of awareness.” (p648)

Closes with an observation that “unreactive” metadata collection strategies beloved by positivist research paradigms (e.g. smart metering for utilities) explicitly devalue the knowledges of their (often unknowing and unconsulted) subjects; by contrast, participatory methods allow people to articulate what is meaningful to themselves, for themselves; this reinstates both the possibility of, and agency for, bottom-up change.


Nothing hugely new in this one, at least for me—I’ve known Zoe Sofoulis for a good few years, and this is very much a standard (if still mostly ignored) set of arguments in favour of the sort of practice-theory-rooted research she (and others) favour. But there’s some good frames and quotes in there, making it a useful citation for arguments against the status quo of consumption research and/or policy intervention.