This one’s been doing the rounds in infrastructure-wonk circles, and deservedly so. I’m usually distrustful of any organisation that includes the term “governance innovation” in its moniker; CIGI is a Canadian thinktank founded by the guy who helmed RIM, none of which serves to fundamentally allay that instinctive suspicion, but this is nonetheless a serious, nuanced and in-depth piece on the tech/policy interface, the likes of which is vanishingly rare in the era of the Hot Take. This is the nut of it:
First, the digitization of public institutions changes the balance of government power, by shifting a number of political issues out of public process and framing them instead as procurement processes. Whereas questions around executive authority were historically defined in legislation, they’re often now defined in platform design — and disputes are raised through customer service. This shift extends executive power and substitutes expert review for public buy-in and legitimacy, in ways that cumulatively result in a public that doesn’t understand or trust what the government does. Importantly, the transition from representative debate to procurement processes significantly changes the structures of engagement for public advocates and non-commercial interests.
The second structural problem results when nuanced conversations about the technical instrumentation of a publicly important governance issue are sensationalized. For example, focusing on COVID-19 contact-tracing apps instead of the large institutional efforts needed to contain infection frames the issues around the technology and not the equities or accountability required to serve public interest mandates. One of the reasons for this is that experts, like everyone else, are funded by someone — and tend to work within their own political, professional and economic perspectives, many of which don’t take responsibility for the moral or justice implications of their participation. Consultants tend to focus on technical solutions instead of political ones, and rarely challenge established limits in the way that the public does.
Said differently, technologies are a way to embed the problem of the political fragility of expertise into, well, nearly everything that we involve technology in. And public institutions’ failure to grapple with the resulting legitimacy issues is destabilizing important parts of our international infrastructure when we need it most.
I don’t agree with all of it, but my disagreements are productive, if that makes any sense: there’s a language here for legitimation via expert discourses (or the lack thereof) which is worth engaging with in more detail. Reading it alongside Jo Guldi’s Roads to Power would be interesting, if time permitted: one of the many things that marvellous book achieves is to explain the (surprisingly early) establishment of the technological expert as not just a political actor, but more particularly an actor in the more formalised theatre of statecraft, thus sowing the seeds of what McDonald is discussing in this piece.
(Damn, I really need to re-read that book… though it seems I loaned it to someone and never got it back. Guess it’s time to hit the requisition system again…)